Basic References Sources

Introduction

What makes basic reference sources "basic?" What does the word "basic" mean? It can mean:

  • Essence - possessing the central, defining characteristic of its type. The template for all other reference tools.
  • Starting Point - the foundation. One may not find any or all of the answer there, but it’s the place to start.
  • Simple or Simplified - fundamental, direct, easy. This is important for good reference service.

Librarians are both diagnosticians and detectives. They must take the information provided by the patron and assess it, determining through the reference interview the true nature of the query, formulate a strategy for answering it, then pursue it using the proper resources.

Basic reference sources are the first sources to which librarians turn. They are usually general in scope, providing a certain type of information displayed in a particular format rather than being subject-oriented. One chooses a basic reference source by thinking about how the requested information is likely to appear: What type of resource would present information of this kind in this way?

For both the librarian and the patron, the simplest, quickest, and most direct route to an answer is usually the most preferable. Basic reference sources are designed to provide that. In earlier days, basic reference sources were always "low-tech". Now, however, certain websites are replacing traditional sources as the easiest and most direct method of answering some queries, though in many cases print sources are still superior. The choice of web resources available to librarians changes, literally, from moment to moment, so one should always be investigating new sites as reference tools.

Rather than presenting you with ten individual basic reference sources, we have divided the resources into ten "genres" or formats based not so much on what information is presented, but on the way in which it is presented. As you explore them, you will see that the format in each genre is the guiding factor in how it is categorized. However, there can be a great deal of overlap and many of these sources could be included in more than one category or grouped differently. The important thing to remember is that with basic reference, searching by format - the way in which the information is presented - may be a more direct route to the answer than a subject search.

When examining a new reference source, read the introduction or FAQ. They will usually describe the resource’s function and explain how it should be used. Sometimes reading these sections reveals possible uses of which you may have been unaware. Explore each section of the resource and the index. Finally, think of a search question and try to use the source to answer it.

Learning Goals

At the end of this lesson, you will be able to:

  1. List, describe and use ten basic reference "genres."

  2. Demonstrate knowledge of resources by analyzing and answering ten practice reference questions.

Task

  1. Complete a Subject Resource form for at least 3 resources in each of the 10 genres (categories). Post at least 3 resources each week.
  2. Complete ONLY part A for each question on the electronic version of the Basic Reference Challenge. Submit your answers and print. Bring your copy to the session.
  3. Complete and submit the Basic Reference Challenge.

Process

  1. Read through entire module. Keep track of the time you spend doing steps 2 and 3. Record the time in your journal.

  2. Examine and complete a Subject Resource form for at least three resources in each genre (category)

  3. After completing steps 1 and 2, try the Basic Reference Challenge.

  4. Complete and submit the Basic Reference Challenge.

Questions

To discuss the assignment or have your questions answered, email:

coordinator@latimd.org


Almanacs

* - items are especially important to view, if available

  • Facts; calendars; people; statistics; folklore; astronomical, astrological, and meteorological charts, tables, unusual phenomena.

  • Most almanacs have two indexes: a short one for quick searching and an exhaustive one by general, rather than specific, subject heading.

  • First place to look if the question is when? And how many?

  • Most almanacs will only give information for the current year or current and past years.

The World Almanac is the best source for data covering many years.

Representative Print Sources:

    The World Almanac *
    The Old Farmer's Almanac
    Chase's Calendar of Events *
    The Guinness Book of World Records

    Various religious and ethnic almanacs

Representative Internet Sources:

This source is most like a general almanac with an index similar to the print version.

www.infoplease.com

A sampling of more specialized almanac sites:

www.almanac.com (an online version of the Farmer’s Almanac)

www.baseball-almanac.com

www.netstate.com (facts about the states)


Atlases

* - items are especially important to view, if available

  • A collection of maps or charts usually bound together. But also can include pictures, tabular data, facts and indexes of place names and statistics.

  • Specialized atlases include those for climate, economy, geology, history, languages, religions, resources, boundaries, population, and transportation.

  • Answers global or regional questions.

Representative Print Sources:

Rand-McNally Commercial Atlas and Marketing Guide *

Climatic Atlas of the United States
Road Atlas of Europe
Shepherd’s Historical Atlas *

Representative Internet Sources:

These world geography information sites contain much more than just geography.

www.cia.gov/cia/publications/factbook/

economist.com/countries/

A gazetteer lists names of places; this site provides national information.

www.census.gov/cgi-bin/gazetter

A good source for street maps as well as written directions

mapquest.com*

yahoo.com*


Bibliographies

* - items are especially important to view, if available

  • Collection of book or periodical titles, generally in alphabetical order, on a particular topic.

  • Some bibliographies will include groupings by subject or geographical area.

Representative Print Sources:

Books in Print *
Ulrich's International Periodicals Directory *
Large Type Books in Print
Index to Full Length Plays
What Do I Read Next?
Caldecott Medal Winners
Genealogical and Local History Books in Print

Representative Internet Sources:

These sites are helpful when searching for information about a book, such as the title or author:

www.amazon.com *
www.bn.com

For information about books that may be out of print:

www.bibliofind.com *
www.dealpilot.com

For reader's advisory lists:

www.webrary.org - (select Reader’s Services, Websites for Booklovers, Reader’s Advisory Pages)

Note: for plays, quotations, song lyrics, or poems, often the best way to search is to bypass print sources and specialized websites and go straight to a large search engine such as www.google.com or www.altavista.com Type the title or line from the poem or song in quotes and hit "go." We have found many an obscure poem or song very quickly using this method.


Biographical

* - items are especially important to view, if available

  • Histories and achievements of individuals, usually celebrities or prominent people.

  • Some biographical sources cover only those people who cooperate by sending in biographical information. Others require that the individual approach the publication and submit a request for inclusion. Some, like Who's Who, indicate those entries for which the subject declined to provide information.

Representative Print Sources:

Who's Who, Who Was Who *
Current Biography *
Contemporary Authors
Final Placement

Representative Internet Sources:

Short biographical sketches on many political, cultural, historical, etc., persons:

www.biography.com

Specialized biographical sources:

www.almaz.com - historical list of Nobel prize winners –all categories

www.ipl.org/ref/POTUS - Presidents, their wives, Vice Presidents and cabinet members

www.imdb.com* - biographical information on people in the entertainment industry


Consumer/Self-Help

* - items are especially important to view, if available

  • Gives laymen inside information on quality, safety, and pricing of products, professional services, technology, etc.

  • Offers ratings, advice, and recourse, enabling consumer to make an informed choice.

Representative Print Sources:

N.A.D.A. Official Used Car Guide *
Consumer Reports
Insider's Guide to Buying a Home
Practical Guide to Practically Everything
Get What You Pay For or Don't Pay At All
Free Money for Childhood Behavioral and Genetic Disorders
America's Best Hospitals
Low Impact Service: A Guide to Automotive Service and Warranty Complaints, How to Avoid Them, How to Resolve Them, the Complete Handbook and Directory for the Mechanically Disinclined.

Representative Internet Sources:

"How-To" information on many topics from repairing a scratched CD to tying a necktie:

www.learn2.com

Three sites for finding new and used automobile price information and more:

www.carpoint.msn.com *

www.edmunds.com

www.kbb.com

Another auto information site that includes safety information, complaint records, etc:

www.nhtsa.dot.gov

Dictionaries

* - items are especially important to view, if available

  • Words, usually in a prescribed order (generally alphabetical)

  • General dictionaries will include pronunciations, grammatical forms, etymology, meanings, variant spellings, synonyms, and antonyms.

  • Dictionaries can be specialized, such as medical, scientific, legal, etc.

Representative Print Sources:

Random House International Dictionary *
Oxford English Dictionary *
Roget's Thesaurus
Various other language dictionaries
Dictionary of Architecture and Building
Dictionary of First Names
New Rhyming Dictionary and Poet's Handbook

 Representative Internet Sources:

A site with many specialized English language dictionaries:

www.onelook.com

An international dictionary site with 200+ languages listed:

www.yourdictionary.com

Directories

* - items are especially important to view, if available

  • Alphabetical listings of names and addresses of persons or organizations/groups in a city, district, or particular category.

  • Inclusion in directories is not always automatic. Generally the front of the book states the conditions of inclusion in or exclusion from the directory.

  • Most directories will group their entries according to several different classifications such as name, area, region, etc. for ease of searching.

Representative Print Sources:

Encyclopedia of Associations *
Ulrich's International Periodical Directory
Chamber of Commerce Directories
Cancer-Related Resource Directory
D.C. and Baltimore Area Organic Farmers

Representative Internet Sources:

People and business finder sites:

www.anywho.com
www.whowhere.com

Encyclopedias

* - items are especially important to view, if available

  • Up-to-date detailed information on all branches of knowledge. Some may cover specialized areas comprehensively.

  • Written for the layperson rather than the practitioner.

  • Each article is a discreet entry written by an expert in that subject.

  • Good source if the question is Who? What? Where? And to a lesser extent, When?

Representative Print Sources:

World Book Encyclopedia *
Encyclopaedia Britannica
Extraordinary Origins of Everyday Things *
How to Do Just About Anything
Famous First Facts
The Book of Lists

NOTE: While there are both online and CD-ROM sources which can be used as an encyclopedia would, we have not found any that are easier, more informative, or more direct than using the print version.

Representative Internet Sources:

www.encyclopedia.com

www.britannica.com


Indexes

* - items are especially important to view, if available

  • A location guide to poems, plays, services, publications, people, etc.

  • Indexes by author, keyword, subject, title, and first/last lines.

  • Librarians frequently research locations (books, etc.) listed in an index and write the call numbers next to the titles for easier use.

Representative Print Sources:

Granger's Index to Poetry *
Bartlett's Familiar Quotations
American Indian Index *
Daughters of the American Revolution Patriots Index (
Also DAR Wives of Patriots Index)
Book Review Digest

Various genealogical indexes

 Representative Internet Sources:

www.bartleby.com

Statistical

* - items are especially important to view, if available

  • Statistics is the science of collecting data and using mathematical formulas to define relationships between unrelated groups of data.

  • Statistical sources present information in tables, graphs, charts, etc.

Representative Print Sources:

U.S. Statistical Abstract *
Maryland Vital Statistics Annual Report
County and City Data Book
American Salaries and Wages * America's Top Rated Cities
Pop Singles Annual, 1955-1986
United States Census
World Almanac

Representative Internet Sources:

www.census.gov/statab/www/ *

Miscellaneous Websites and Sources

* - items are especially important to view, if available

Websites:
  
Job searches
  
Newspapers
  
Newspapers
  
Politicians and politics
  
Relocation information
  
Relocation information
  
Weather information
  
Weather information
  
Weather information
  
Yahoo for kids
  
Anatomy for kids

Professional Web Sites:

  
Internet Public Library
  
Librarian's Index to the Internet

Consultation

The best resource of any reference staff is the colleague beside them. Never hesitate to seek the advice of your co-workers. Everyone has their areas of expertise and esoteric knowledge and two heads are better than one sometimes, if for no other reason than to confirm that you've done all you can. Seek each other out and support each other in service.

Referral

Every reference staff is well aware that they don't always have the answer. One of the finer points of good reference service is knowing when you've searched long enough and it's time to send the patron to someone else. Other public libraries may have larger collections, academic and special libraries will have different collections. Learn what other libraries in your area have, the nature and format of their resources and their openness to referral, so that you can send your patron to the most productive place.

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